Money Back Guarantee

Money Back Guarantee

We believe in our Products and want you to have the best possible experience with us so we offer a 14 day 100% money back guarantee (excluding shipping) if you are not happy with our Products. Once you have returned the Products to our address below (and your own cost within 14 days of purchase of the Products) we will process the refund.

JAAAM

Flat AC, 10F, King Yip Factory Building, 59 King Yip Street, Kwun Tong

A refund normally will be processed within 5-7 working days and the money will be refunded to your originally payment account.

Conditions for Return:

Please be reminded that under the following conditions, your return will not be accepted.

1) The product has been received by the customer after 14 days or; 
2) The product has been used for more than 25% of the net content contained or;
3) Any gifts, sample kits or any products exchanged using JAAAM member's points or;
4) Any return that the customer has not paid for the retrun delivery fee;
For return of value bundle or any products purchased through a combination of product discount, the whole bundle of products is required to be return under the above conditions.
If the original order exceed certain purchase amount in which free gift(s) is(are) received, the customer is required to also return the products along with such free gift(s).
For any return, customer is required to present to us the order number for our verification.

 

We reserves all rights to terminate these terms and conditions at any time without notice